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I am connected to WIFI Buh it’s still telling me it needs a Wifi connection to start updating

My Software is not updating after connected to Wifi

iPhone X, iOS 15

Posted on Sep 12, 2022 1:08 PM

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Question marked as Best reply

Posted on Sep 12, 2022 1:37 PM

ayobami260 wrote:

My Software is not updating after connected to Wifi



If you can't update or restore your iPhone or iPod touch

If you can't update or restore your iPhone or iPod touch - Apple Support




If your iPhone won't turn on or is frozen / stuck

If your iPhone won't turn on or is frozen - Apple Support




2 replies
Question marked as Best reply

Sep 12, 2022 1:37 PM in response to ayobami260

ayobami260 wrote:

My Software is not updating after connected to Wifi



If you can't update or restore your iPhone or iPod touch

If you can't update or restore your iPhone or iPod touch - Apple Support




If your iPhone won't turn on or is frozen / stuck

If your iPhone won't turn on or is frozen - Apple Support




Sep 12, 2022 1:38 PM in response to ayobami260

If you have difficulties upgrading please upgrade via a pc or Mac instead



Update your iPhone using a Mac with macOS Catalina or higher

On a Mac with macOS Catalina or higher, you will use the finder in order to upgrade your iPhone. Make sure to Back up your device before starting the upgrade process.

On a Mac with macOS Catalina or later, you will follow the following steps:

  1. Open a finder window
  2. Connect your device to your Mac via a lighting to usb A or a lightning to usb c cable
  3. Select your device in the left sidebar of the finder window
  4. click general, then click check for update
  5. Click download and update.
  6. If asked, enter your iPhone passcode



Update your iPhone via a Mac running macOS Mojave or earlier, or on a Windows PC

On macOS Mojave or earlier, or on a windows machine, we won't use the Finder to upgrade your iOS

Instead, we will use iTunes. Make sure to Back up your device before doing any update or upgrade to your phone.

  1. Open iTunes
  2. connect your device to the computer with an lightning to usb a or a lightning to usb c cable
  3. Click device button in the iTunes toolbar
  4. In the summary tab, click check for update
  5. Click download and update, follow The on screen instructions
  6. If asked, enter your iPhone passcode.


I am connected to WIFI Buh it’s still telling me it needs a Wifi connection to start updating

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