Apple (2015) screen glitch

In the last few months my 2015 AppleTV has started a bleed-through image flash issue. The screen distorts and shows the screen behind the screensaver.

It was isolated to flashing in the screensaver at first which wasn’t a big deal but it now happens randomly, including while watching a program. I’ve been able to initiate it by turning the screensaver on and sometimes it stops when I navigate away from the screensaver. Sometimes the flashing continues into all screens until I use the mic/siri.

I’ve now upgraded the HDMI to the cord Apple sells/recommends. I’ve also factory reset, which was extremely disappointing to lose 7 years of saved items. The issue is still happening and seems to have actually gotten worse.

The AppleTV is older but works perfectly other than this awful image flashing.

What else can I try (without losing everything again) to stop it?

Posted on Sep 12, 2022 4:43 PM

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Sep 15, 2022 10:51 AM in response to No_personal_info_

Hello No_personal_info_,


Welcome to Apple Support Communities. It sounds like you need some help with your Apple TV. We certainly understand why you'd reach out and we are happy to help!


Have you tried this on another TV to see if it still occurs? If not, please try that. If you have, then you may want to reach out to Apple support for assistance: Contact Apple for support and service - Apple Support


Cheers!

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Apple (2015) screen glitch

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