Hello I paid my subscription to Scribd and they don’t recognize it, they ask me to renew my subscription

How can i do when i paid a susbscription and the app doesn’t recognize it and ask me to renew and to pay again?


Posted on Sep 12, 2022 6:12 PM

Reply
1 reply

Sep 15, 2022 11:31 AM in response to mizclau

Hey mizclau,


It sounds like you're having an issue with an app subscription.


First, we'd recommend checking your purchase history and subscriptions to see if that is listed there and to confirm that you were charged for it. This article explains how: If you want to cancel a subscription from Apple - Apple Support


"

Open the Settings app.

Tap your name.

Tap Subscriptions.

iPhone showing the Subscriptions menu option in Settings.

Tap the subscription."


If you need further assistance with that, we'd recommend contacting Apple Support here as they would best be able to look into your purchase information: Apple Support


Thanks!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hello I paid my subscription to Scribd and they don’t recognize it, they ask me to renew my subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.