Dungvuminh Said:
"I lost all of media what I uploaded to iCloud: Dear supporter.: My phone capacity was full so I bought 50gb in Icloud and then uploaded all of my photos+videos to icloud, after that I deleted the Photos and videos on my iphond. But now my media on Icloud all gone! What happened with them? Can you help me bring them back?"
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Troubleshooting Missing Media:
Loss of data is something you would have agreed to upon opening an Apple Account. So, if the following does not work, then they are gone. That's just the way it is :(
Four Tactics to Try:
A. Start here: If you're Missing Photos or Videos in the Photos App - Apple Support
B. Check iCloud Directly:
See if they reside in iCloud Photos. Log in here: https://www.icloud.com/photos
C. Use a Time Machine Backup:
Did you backup your Mac, recently? If so, then restore your Mac from that. You'd backup you Mac prior to doing so, and then restore your data from the backup you just created, through use of Migration Assistant.
D. Where Else to Check:
- PC
- PDA
- eMail
- Mac Device
- Cloud Storage
- Android Phone
- USB Flash Drive
- External Hard drive
- Secure Digital Card
- Compact Flash Card