Face id was problem
iPhone XS
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iPhone XS
See if anything here helps
Face ID on your iPhone or iPad Pro. *
Face ID - If an alert says has been disabled on your iPhone or iPad Pro. *
If Face ID isn't working on your iPhone or iPad Pro *
Face ID not working' problems on iPhone. -
You may need to take it in for service.
Genius Bar Reservation - US.
Find a store. -
Authorized Service Provider. -
Face id was problem