Refund

Dear sir/madam,


This is Mahlaalsadat Hosseini. Recently, I'm charged because of xScan: Document Scanner which is not my decision. I'm an international student and I just download some software in Trial and I can't pay for any of them.

So, I wanna my money back right away.

Also, if there is any default on buying software for your clients, please omit me.


Sincerely,

Mahla.

iPhone 7, iOS 15

Posted on Sep 13, 2022 5:55 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2022 6:49 AM

Click ▶︎ Request a Refund.


According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Click ▶︎ Check Refund Status.

1 reply
Question marked as Top-ranking reply

Sep 13, 2022 6:49 AM in response to mahlaalsadat

Click ▶︎ Request a Refund.


According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Click ▶︎ Check Refund Status.

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Refund

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