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palmpalace Author

Level 1

4 points

Frozen 12 Pro Max iPhone

My 12 Max Pro is frozen at the "slide to power off" screen. I have tried to turn it off but cannot do so. Any advice on how to "unfreeze" my iPhone would gladly be appreciated!

iPhone 12 Pro Max, iOS 15

Posted on Sep 13, 2022 9:13 AM

Top-ranking reply

brbo

Level 8

35,903 points

Posted on Sep 13, 2022 5:47 PM

Hi palmpalace

See if this article (link below) from Apple Support helps:

If your iPhone won't turn on or is frozen

All the best :-)

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Frozen 12 Pro Max iPhone

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