I don’t have an Archive folder so what do I do to get my archived documents?

How do you get archived documents when you don’t have an archive folder in your emails that you see

iPhone 13, iOS 15

Posted on Sep 13, 2022 10:51 AM

Reply
7 replies

Sep 16, 2022 8:12 AM in response to MichelleHF

Hello MichelleHF,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with locating archived Mail. Is this for iCloud Mail? If so, are you able to see the folder on the iCloud website? If so, this reference will help you locate it: Archive email in Mail on iCloud.com - Apple Support


"You can move messages to the Archive folder to help keep your inbox from getting too cluttered. Unlike messages you move to the Trash, archived messages remain in your Archive folder until you delete them. You can view the Archive folder in the Mailboxes list.

To quickly move messages to the Archive folder, you can replace the Delete button with the Archive button in Mail Preferences."


We hope this helps.


Cheers!


Sep 17, 2022 8:12 AM in response to MichelleHF

Hey there MichelleHF, 


It sounds like you attempted to follow the steps we previously shared, but you do not currently have an iCloud email address.


The guide we've linked below will show you how to get things set up.


Create a primary email address for iCloud Mail   


If you were originally looking for the Archive folder for an email account other than iCloud, you may want to refer to the support options offered by that email provider.


Have a good one!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I don’t have an Archive folder so what do I do to get my archived documents?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.