iPhone XS Touchscreen Broken After iOS 16 Upgrade (with video)

I'm not really good explaining so please look at the video first.


As you can see here the touchscreen is somewhat unresponsive. It stuck midway after I lift the finger. I need touch without swipe to make it respond again. In previous version (iOS 15.6) it work flawless. Actually I read comment in YouTube at least two other people face similar problem.



The model also same with me, iPhone XS 256 GB.


I know this is support community. But if any of you knew how to contact Apple (or their engineer) directly, please let them know this problem.


I'm still try figuring to roll back but other person (in YT comment) seems got another problem. It works but at some point in initial setup forced to Upgrade to iOS 16. So I hope Apple will patch this withing few days. This phone barely working at this state.


Thank you.


[Link Edited by Moderator]



Posted on Sep 13, 2022 5:28 PM

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Question marked as Top-ranking reply

Posted on Sep 22, 2022 6:47 PM


Update 16.0.2


Addresses an issue where touch inout

was unresponsive on some iPhone X,

iPhone XR, and iPhone 11 displays after

being serviced


At least Apple acknowledge there is problem. But iPhone XS is not in the list. Still trying to update it.

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iPhone XS Touchscreen Broken After iOS 16 Upgrade (with video)

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