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songs order did not download i was charge for purchase

songs order did not download i was charged for purchase

Windows, Windows 10

Posted on Sep 13, 2022 10:35 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2022 7:51 AM

See https://reportaproblem.apple.com/. Note some banking services may show an incomplete transaction as if it went through for some time before removing it. If your purchase was completed you should be able to download the content. Occasionally, for reasons unknown, new purchases may be hidden from the purchase history and can need unhiding before they will download. See Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support to check.


tt2


1 reply
Question marked as Top-ranking reply

Sep 14, 2022 7:51 AM in response to carlcook10

See https://reportaproblem.apple.com/. Note some banking services may show an incomplete transaction as if it went through for some time before removing it. If your purchase was completed you should be able to download the content. Occasionally, for reasons unknown, new purchases may be hidden from the purchase history and can need unhiding before they will download. See Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support to check.


tt2


songs order did not download i was charge for purchase

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