You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Software Update in Systems Preferences just spins?

The Software Updates window in Systems Preferences just spins: "checking for updates"


iMac Line (2012 and Later)

Posted on Sep 14, 2022 6:27 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2022 7:12 AM

1 - Like poor Wifi connection


2 - Slow wifi connection


3 - Too many other people downloading at the same time and Apple Severs are overloaded


4 - Software on the computer interfering with the download process including AntiVirus Software


Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.


5 - Running behind a VPN which may increase Packet losses or corruption of the download 


6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer. 


7 - Best Results are via Ethernet Cable to Router


8 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal and Try Again using the Software Update Applet in System Preferences

2 replies
Question marked as Top-ranking reply

Sep 14, 2022 7:12 AM in response to wfaulds

1 - Like poor Wifi connection


2 - Slow wifi connection


3 - Too many other people downloading at the same time and Apple Severs are overloaded


4 - Software on the computer interfering with the download process including AntiVirus Software


Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.


5 - Running behind a VPN which may increase Packet losses or corruption of the download 


6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer. 


7 - Best Results are via Ethernet Cable to Router


8 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal and Try Again using the Software Update Applet in System Preferences

Sep 14, 2022 6:19 PM in response to wfaulds

I understand Software Update is stuck at "Checking for update" with no end in sight.


Several workarounds have been proposed, such as restarting your Mac in "Safe Mode" and checking for updates while in that mode, and / or resetting NVRAM.


How to use safe mode on your Mac - Apple Support

Reset NVRAM on your Mac - Apple Support


Related: Software Update stuck at "Checking for updates"… - Apple Community

Software Update in Systems Preferences just spins?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.