Apple Wallet using wrong phone number for text verification

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Apple Wallet using wrong phone number for text verification

When adding a bank card to my wallet I’m prompted to receive a text message verifying my new card with numbers but the phone number they are sending the texts to is an old cellphone number i no longer use and cannot find where to change it as i’ve changed my cellphone everywhere i can already on my apple account and on my cellphone itself as well

Posted on Sep 14, 2022 8:10 AM

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Answer 1

kamote0628

Community Specialist

Sep 17, 2022 5:57 PM in response to AJQIV

Hi AJQIV,

We appreciate you reaching out to us. We understand that you are in the process of adding a bank issued card, but the verification code is being sent to an old phone number.

We recommend that you reach out to your bank for assistance.

That is a verification process with your bank or card issuer.

You can use the article below as a reference.

Set up Apple Pay - Apple Support

Take care!

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Apple Wallet using wrong phone number for text verification

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