Upgrading to Monterey 12.6

The upgrade to 12.6 freezes with 10 minutes remaining. Any help would be gratefully appreciated.


Thanks


Please see the images below:









[Image Edited by Moderator to Remove Serial Number]

Posted on Sep 14, 2022 10:32 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2022 11:48 AM

subramaniam226 wrote:

Thank you for your speedy reply. The running app is AVG. First off I will quit the AVG app and run updater again.


I suspect that is your issue. Full Stop.


Third party AntiVirus is not recommended— it typically does nothing but add issues to the macOS and competes directly with Apple’s own built in security:


Uninstall  all third party apps that are Cleaners/Optimizers/Anti-Virus/VPN

all known to cause issues on the macOS


I would look for a in-app uninstaller ‚

If in doubt refer to the developers website; Support/Help/FAQ/known issues/compatibility/updates/uninstaller:

Contact a third party vendor

Contact a third-party vendor - Apple Support




ref:

 macOS - Security - Apple  macOS - Security - Apple


Apple Platform Security - Apple Apple Platform Security - Apple Support



5 replies
Question marked as Top-ranking reply

Sep 14, 2022 11:48 AM in response to subramaniam226

subramaniam226 wrote:

Thank you for your speedy reply. The running app is AVG. First off I will quit the AVG app and run updater again.


I suspect that is your issue. Full Stop.


Third party AntiVirus is not recommended— it typically does nothing but add issues to the macOS and competes directly with Apple’s own built in security:


Uninstall  all third party apps that are Cleaners/Optimizers/Anti-Virus/VPN

all known to cause issues on the macOS


I would look for a in-app uninstaller ‚

If in doubt refer to the developers website; Support/Help/FAQ/known issues/compatibility/updates/uninstaller:

Contact a third party vendor

Contact a third-party vendor - Apple Support




ref:

 macOS - Security - Apple  macOS - Security - Apple


Apple Platform Security - Apple Apple Platform Security - Apple Support



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Upgrading to Monterey 12.6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.