apple music won't accept password

Question

Level 1

6 points

apple music won't accept password

My apple music works on ipad, and my mac. but when i open it in my android cell it logically asks for password etc

i sign in - it seems to accept it, pops up a verification on my mac - i enter the code in the cell -- and it accepts that .. then it gives login failed

(bad pw or id)

now... if i had bad EITHER It shouldn't get to the 2nd stage of verification. Been trying all night. stumped

i even attempted to make an app specific password -- but that failed off the top.

any ideas... we have a family plan and i'd really like to use my music.

Posted on Sep 14, 2022 3:54 PM

Reply

Answer 1

Todd0213

Community Specialist

Sep 18, 2022 1:50 PM in response to mary_lou

Greetings mary_lou,

Being able to sign in to Apple Music on your Android device is important and it sounds like you've walked through great steps thus far to sign in. If you haven't already, uninstall and reinstall the Apple Music app on your Android device. You can find the steps for uninstalling listed below.

"Open the Google Play Store app .
At the top right, tap the Profile icon.
Tap Manage apps & devices Manage.
Tap the name of the app you want to delete.
Tap Uninstall."

Delete, disable & manage unused apps on Android

After uninstalling Apple Music on your device, complete the steps outlined in the following article to reinstall the app and try singing again. While this may seem like a simple step, this can help with resolving the issue.

Use Apple Music with your Android devices - Apple Support

Let us know how that goes!

Reply

apple music won't accept password

Similar questions