Phone won't wake up on iOS 16

Upgraded my iPhone 13 Pro Max to iOS 16 and now every so often it becomes completely unresponsive  when I try to wake it up - e.g. picking up the phone to do something. Screen is black. Comes right after about 20-30 seconds. Anyone else having this?

iPhone 13 Pro Max

Posted on Sep 15, 2022 1:17 AM

Reply
2 replies

Sep 19, 2022 8:23 AM in response to imcdnzl

Hello imcdnzl,


We want to help get your iPhone 13 Pro Max back to working order.


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support start with the quoted steps here:


Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
Delete the app, then redownload it


Verify what apps are causing this to happen.


If this continues make sure to Contact Apple Support directly.


We hope this helps.


Cheers.




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Phone won't wake up on iOS 16

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