Installation of older type of app on older iphone

Hello. Is it possible somehow install Viber on iphone6 which higher iOS is 12.5.6 )does not supported for higher version)and Viber requirement is at least 13.4 version.

Thank you

iPhone 6, iOS 12

Posted on Sep 15, 2022 2:20 AM

Reply
1 reply

Sep 19, 2022 8:46 AM in response to Marso1983

Hey there, and welcome to Apple Support Communities Marso1983,


We can certainly understand your concern and can help provide some insight. Your device must be in regulation of the software minimum requirements. If it is not, you will not be able to install the application. However, have you tried contacting the app developer to see if they have rollback software you can download and install? If not, check out these steps on how to contact an app developer.


" How to contact an app developer

In the App Store, you can find contact information for app developers, including developers of Apple Arcade games.


When to contact an app developer for help

  • If an app isn't working, but the issue doesn't affect other apps.
  • If you can't use an in-app purchase, such as a bonus game level or "remove ads." 



Contact the developer of an iOS, iPadOS, or watchOS app

  1. Open the App Store on your iPhone, iPad, or iPod touch.
  2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
  3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.

In the App Store on iPhone, the App Support button is at the bottom of the app's page.



For apps on your Apple Watch

Use the iPhone that's paired with your Apple Watch and follow the steps for iPhone.



Contact the developer of a macOS app

  1. Open the App Store on your Mac.
  2. Click the sign-in button  or your photo. 
  3. A list of apps appear. Click the app that you want. If you can't find the app, use the search bar.
  4. The app's product page appears. Scroll to the Ratings & Reviews section, then click App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.

In the App Store on Mac, the App Support button is below the ratings and reviews section of the app's page.



Didn't get the app from the App Store?

If you have an issue with an app on your Mac but you didn't get the app from the App Store, learn how to contact a third-party developer.



Contact the developer of a tvOS app

  1. Open the App Store on your Apple TV.
  2. Search for the app, then choose it.
  3. The app's product page appears. Scroll to the bottom of the page. Find the developer's website in the Information section.

In the App Store on Apple TV, the developer's website is at the bottom of the app's page.



If you still need help

If you can't find the contact information for the developer, search the internet. "


For addition information check out this link: How to contact an app developer - Apple Support


Kindest regards!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Installation of older type of app on older iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.