You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trying to update to iOS 15.7on an iPhone 8 without service telling me can’t verify update not connect to internet but on WiFi i don’t know why it’s telling me that

When trying to update to 15.7on a non service iPhone 8 tells me can’t verify update can’t connect to internet

iPhone 8

Posted on Sep 15, 2022 4:11 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 15, 2022 4:22 PM

This message will appear if you have an older update on the phone that was never installed, or had a problem installing.


To see if that might be a possibility.......


Settings > General > iPhone Storage

Scroll way down to the very bottom and look for any Software Updates.

Tap on Software Update, then tap Delete


If you are running a VPN on your phone, disable the VPN, restart the phone and try the update again


More info here;


If your iPhone or iPad won't update - Apple SupportOfficial Apple Support › en-us






1 reply
Question marked as Top-ranking reply

Sep 15, 2022 4:22 PM in response to Bigbear_81

This message will appear if you have an older update on the phone that was never installed, or had a problem installing.


To see if that might be a possibility.......


Settings > General > iPhone Storage

Scroll way down to the very bottom and look for any Software Updates.

Tap on Software Update, then tap Delete


If you are running a VPN on your phone, disable the VPN, restart the phone and try the update again


More info here;


If your iPhone or iPad won't update - Apple SupportOfficial Apple Support › en-us






Trying to update to iOS 15.7on an iPhone 8 without service telling me can’t verify update not connect to internet but on WiFi i don’t know why it’s telling me that

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.