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Level 1

4 points

I can’t update iOS 16 because it says I’m no longer connected to internet why is that?

When I try to update my iPhone 12 to the iOS 16 or whatever and it says it can’t because in no longer connected to the internet and I don’t know how to fix it when it has service on it?

Posted on Sep 29, 2022 12:41 PM

Best reply

deggie

Level 10

167,237 points

Posted on Sep 29, 2022 12:43 PM

Make sure you have a good WiFi connection. It cannot be a hotspot.
Make sure to turn your VPN off if you have one.
You need 6GB of free space.
Turn Low Power mode off.
Make sure you have at least a 20% battery charge and you are connected to power.

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I can’t update iOS 16 because it says I’m no longer connected to internet why is that?

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