Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

tehran subtitles issue

Apple continues to ignore this issue and it's really frustrating. When Tehran first season was released there was no issue and subtitles worked as expected - English subtitles would display when other languages were spoken without having to manually change any settings. Since the release of Season 2, subtitles across BOTH seasons are completely screwed up. When starting an episode from either season there will automatically display subtitles in Hebrew, though when you check the settings it is initially set to Off. When changing the Subtitles setting to English, it then displays subtitles ALL THE TIME, even when English is spoken. This is absolutely bonkers. I cannot even watch the latest season of Tehran because being that I speak English, seeing English captions across the screen while characters are speaking English is completely distracting. Please stop ignoring this issue and fix it, Apple. This is an issue across ALL devices where AppleTV+ app is available. [Am posting here in hopes that Apple will actually decide to care to look into this issue, not for community support.]

Posted on Sep 15, 2022 5:41 PM

Reply
Question marked as Best reply

Posted on Sep 16, 2022 5:31 AM

Am posting here in hopes that Apple will actually decide to care to look into this issue, not for community support.

For comments and suggestions for improvement that you wish to share with Apple, please use the feedback form. That is the best way to reach them. Feedback - Apple TV App - Apple.

They won’t be systematically searching on this forum for things to look into.

1 reply
Question marked as Best reply

Sep 16, 2022 5:31 AM in response to realname1

Am posting here in hopes that Apple will actually decide to care to look into this issue, not for community support.

For comments and suggestions for improvement that you wish to share with Apple, please use the feedback form. That is the best way to reach them. Feedback - Apple TV App - Apple.

They won’t be systematically searching on this forum for things to look into.

tehran subtitles issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.