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Hi there. My iPad continuously asks for my old Apple ID sign in. When I try reset the password online the ID is “not valid or no longer supported”. Why is it holding on to my old ID? I no longer have the old email and cannot recall the old password...
any idea how to clear this issue?
iPad Air Wi-Fi, Cellular
1.
It depends on what you did with your 'old Apple ID'. If you have deleted it, it is no longer valid, it simply no longer exists and it no longer works.
To understand about a deleted Apple ID, see the Apple articles below:
How to delete your Apple ID account
How to delete your Apple ID account – Apple Support (UK)
Understand and control the personal information that you store with Apple
Understand and control the personal information that you store with Apple - Apple Support
2.
If you've ever requested to deactivate your Apple ID, see
See -> How to deactivate your Apple ID account
How to deactivate your Apple ID account – Apple Support (UK)
scroll to ⤵️
How to temporarily deactivate your Apple ID
Sign in with your Apple ID at privacy.apple.com on a Mac, PC, iPhone or iPad, and select "Request to deactivate your account". If you can’t see this option, it means that this feature is not available in your country or region.
When you request to deactivate your account, you receive a unique alphanumeric access code. Make sure that you keep this access code in a safe place – you must have it to reactivate your account.
After we verify that you are the account holder making the request, we deactivate your account.
Can I reactivate my account?
Yes. If you request account deactivation, you'll receive a unique alphanumeric access code. When you're ready to reactivate your Apple ID, contact Apple Support, provide your access code and we’ll help you reactivate your account. If you lose this code, we won't be able to help reactivate your account.
3.
If you stil have / know that Apple ID, check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID
If you forgot your Apple ID email address or phone number - Apple Support
OR see -> Having trouble signing in?
https://iforgot.apple.com/password/verify/appleid
Try this -> If you can't connect or sign in to iCloud
If you can't connect or sign in to iCloud - Apple Support
See also -> Contact Apple for help with Apple ID account security
Contact Apple for help with Apple ID account security - Apple Support
1.
It depends on what you did with your 'old Apple ID'. If you have deleted it, it is no longer valid, it simply no longer exists and it no longer works.
To understand about a deleted Apple ID, see the Apple articles below:
How to delete your Apple ID account
How to delete your Apple ID account – Apple Support (UK)
Understand and control the personal information that you store with Apple
Understand and control the personal information that you store with Apple - Apple Support
2.
If you've ever requested to deactivate your Apple ID, see
See -> How to deactivate your Apple ID account
How to deactivate your Apple ID account – Apple Support (UK)
scroll to ⤵️
How to temporarily deactivate your Apple ID
Sign in with your Apple ID at privacy.apple.com on a Mac, PC, iPhone or iPad, and select "Request to deactivate your account". If you can’t see this option, it means that this feature is not available in your country or region.
When you request to deactivate your account, you receive a unique alphanumeric access code. Make sure that you keep this access code in a safe place – you must have it to reactivate your account.
After we verify that you are the account holder making the request, we deactivate your account.
Can I reactivate my account?
Yes. If you request account deactivation, you'll receive a unique alphanumeric access code. When you're ready to reactivate your Apple ID, contact Apple Support, provide your access code and we’ll help you reactivate your account. If you lose this code, we won't be able to help reactivate your account.
3.
If you stil have / know that Apple ID, check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID
If you forgot your Apple ID email address or phone number - Apple Support
OR see -> Having trouble signing in?
https://iforgot.apple.com/password/verify/appleid
Try this -> If you can't connect or sign in to iCloud
If you can't connect or sign in to iCloud - Apple Support
See also -> Contact Apple for help with Apple ID account security
Contact Apple for help with Apple ID account security - Apple Support
Old Apple ID sign in request
