You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Why is my phone not updating

I’m unable to update my is its showing new update but download and install thumb is not working

iPhone XR, iOS 14

Posted on Sep 16, 2022 2:06 AM

Top-ranking reply

Level 10

209,175 points

Posted on Sep 16, 2022 4:49 AM

Do you have a MDM profile?

If so, contact your company - IT department.

Have you install / use iOS Beta version, then remove the beta profile (Settings -> General -> VPN & Device Management).

Then Restart your iPhone and check for updates again.

View in context

Similar questions