Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have changed my Apple ID and password but I see the old Apple ID is still on iPad. How do I delete it.

I have changed my appleid and password but the old email address is still on my iPad. I cannot update anything on my iPad. Please help

Posted on Sep 16, 2022 5:58 AM

Reply
Question marked as Best reply

Posted on Sep 16, 2022 11:42 AM

If you have changed your ID or password, have you followed the steps in this article on all devices/computers? Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


What to do after you change your Apple ID or password - Apple Support.  


Are you trying to update apps? A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *


Or you can try to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.      


ASC YouTube for Family Sharing   


Family Sharing - Set up.        

1 reply
Question marked as Best reply

Sep 16, 2022 11:42 AM in response to Gabi2411

If you have changed your ID or password, have you followed the steps in this article on all devices/computers? Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


What to do after you change your Apple ID or password - Apple Support.  


Are you trying to update apps? A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *


Or you can try to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.      


ASC YouTube for Family Sharing   


Family Sharing - Set up.        

I have changed my Apple ID and password but I see the old Apple ID is still on iPad. How do I delete it.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.