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Level 1

4 points

factory reset my MacBook

I can't reset my MacBook or get admin account off

MacBook, macOS 12.5

Posted on Sep 16, 2022 9:44 AM

Best reply

Level 5

7,514 points

Posted on Sep 18, 2022 7:29 PM

Hi kuda_kal,

If you're trying to erase your Mac and get it back to factory settings, please complete these steps: Erase and reinstall macOS - Apple Support (CA)

If this isn't what you were wanting to do, please let me know and provide more details as to what you wish to accomplish.

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2 replies

Best reply

Level 5

7,514 points

Hi kuda_kal,

If you're trying to erase your Mac and get it back to factory settings, please complete these steps: Erase and reinstall macOS - Apple Support (CA)

If this isn't what you were wanting to do, please let me know and provide more details as to what you wish to accomplish.

Level 6

13,207 points

At least one admin account is required.

factory reset my MacBook

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