Internet

I am not getting continuous internet connection in my iphone 12 using jio network even its showing full range . I even tried another jio sim card but no use .

iPhone 12, iOS 16

Posted on Sep 17, 2022 6:44 AM

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Question marked as Top-ranking reply

Posted on Sep 20, 2022 3:59 PM

Hello abhijith36,


We understand that your iPhone 12 cannot continuously stay connected to the internet via your cellular connection. Is that correct? If so, can you tell us if you see "No Service" or "Searching" in the status bar on your iPhone? If you do, we recommend the steps in the following article: If you see No Service, Searching, or SOS on your iPhone or iPad

Once you click and open the link, please read through and complete the steps in the "Check for a Carrier Settings update section."


To manually check for and install a carrier settings update:

1) Make sure that your device is connected to a Wi-Fi or cellular network.

2) Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

3) To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier.

If you insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.


The steps above will help you troubleshoot the cellular connection on your device.


Post back if you still have problems after working through the steps in the link above.


Thanks for using the Apple Support Communities.


Cheers!

1 reply
Question marked as Top-ranking reply

Sep 20, 2022 3:59 PM in response to abhijith36

Hello abhijith36,


We understand that your iPhone 12 cannot continuously stay connected to the internet via your cellular connection. Is that correct? If so, can you tell us if you see "No Service" or "Searching" in the status bar on your iPhone? If you do, we recommend the steps in the following article: If you see No Service, Searching, or SOS on your iPhone or iPad

Once you click and open the link, please read through and complete the steps in the "Check for a Carrier Settings update section."


To manually check for and install a carrier settings update:

1) Make sure that your device is connected to a Wi-Fi or cellular network.

2) Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

3) To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier.

If you insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.


The steps above will help you troubleshoot the cellular connection on your device.


Post back if you still have problems after working through the steps in the link above.


Thanks for using the Apple Support Communities.


Cheers!

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