Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trouble updating

I have an iPhone 11 Pro Max, and the last update I installed is 15.2, and now when I try to download Update 16 sometimes I get 15.7 and sometimes 16, I download the update and when I try to install it, I see "Unable to install update, software update requires network connection" and if I get out of the settings, the update is permanently deleted. I have to re-download it again.

Posted on Sep 17, 2022 12:22 PM

Reply
Question marked as Best reply

Posted on Sep 20, 2022 5:24 PM

Hey there vkook288,


We'd like to help get your iPhone up to date. Since you're having issues with updating, along with that error message showing, we wanted to provide the steps to take If your iPhone or iPad won't update - Apple Support


Cheers!

1 reply

Trouble updating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.