updating phone

why does it keep saying i have no storage to update to ios16 but i have so much available storage

iPhone 12, iOS 15

Posted on Sep 17, 2022 12:41 PM

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Question marked as Top-ranking reply

Posted on Sep 20, 2022 5:38 PM

Hello, valerie_22.


Let's start by looking at the helpful steps in this article: If your iPhone or iPad won't update. Check the 'If there's not enough space to update' section for guidance:

    1. "If there isn't enough space to download and install an update, the software on your device will try to make space. It will remove only app data that it can download again and doesn't remove or relocate any of your data. If your device still doesn't have enough space, you can use your computer to update your device.
    2. If you can't connect your device to your computer, you can make room for the update by removing content and apps on your device that you don't use. Go to Settings > General > [Device name] Storage.
    3. Learn more about the space your apps and content use."


Let us know if we can help with anything else at all or if this doesn't settle your issue. Thanks and have a fabulous day!




1 reply
Question marked as Top-ranking reply

Sep 20, 2022 5:38 PM in response to valerie_22

Hello, valerie_22.


Let's start by looking at the helpful steps in this article: If your iPhone or iPad won't update. Check the 'If there's not enough space to update' section for guidance:

    1. "If there isn't enough space to download and install an update, the software on your device will try to make space. It will remove only app data that it can download again and doesn't remove or relocate any of your data. If your device still doesn't have enough space, you can use your computer to update your device.
    2. If you can't connect your device to your computer, you can make room for the update by removing content and apps on your device that you don't use. Go to Settings > General > [Device name] Storage.
    3. Learn more about the space your apps and content use."


Let us know if we can help with anything else at all or if this doesn't settle your issue. Thanks and have a fabulous day!




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updating phone

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