tried installing IOS 16 and it stayed frozen on the screen, now my phone can't updateI
I tried installing IOS 16 and it stayed frozen on the screen, now my phone can't update
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I tried installing IOS 16 and it stayed frozen on the screen, now my phone can't update
Hello renegator007,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with your iPhone becoming unresponsive. Perform the steps listed here to resolve the issue: If your iPhone won't turn on or is frozen - Apple Support
If the issue happens again after taking those steps, follow the guidance here for what to do if your iPhone won't update: If your iPhone or iPad won't update
"If you can’t install iOS 16 or iPadOS 16.1 on your iPhone or iPad
You might be unable to update your iPhone or iPad wirelessly — or over the air — for one of these reasons:
If your device doesn't support new software
If you don't see the option to update to new software like iOS 16 or iPadOS 16 when it becomes available, your device might not support the latest release.
If you have a compatible device but your iPhone or iPad won't update, try the steps below.
iPadOS 16.1 coming in October
If there's not enough space to update
If there isn't enough space to download and install an update, the software on your device will try to make space. It will remove only app data that it can download again and doesn't remove or relocate any of your data. If your device still doesn't have enough space, you can use your computer to update your device.
If you can't connect your device to your computer, you can make room for the update by removing content and apps on your device that you don't use. Go to Settings > General > [Device name] Storage.
Learn more about the space your apps and content use.
If the download takes a long time
You need an internet connection to update your device. The time it takes to download the update varies according to the size of the update and your internet speed. You can use your device normally while downloading the update, and your device will notify you when you can install it. To improve the speed of the download, avoid downloading other content and use a Wi-Fi network.
If you can't reach the update server or can't verify the update
If you try to update your device, you might see one of these messages:
"Unable to Check for Update. An error occurred while checking for a software update."
"Unable to Install Update. [Software] update requires a network connection."
Try updating your device again using the same network. If you still see one of these messages, try updating your device using another network or update your device with your computer:
If the issue happens again after trying to update with multiple networks, remove the update.
If the update doesn't complete
If you're installing the update, the progress bar might appear to move slowly. The time an update takes depends on the size of the update and the number of files on your device.
When you're updating over the air, keep your device connected to a power source. If your device runs out of power, connect it to a power source and turn on the device to let the update or restore complete.
Learn what to do if your iPhone or iPad appears frozen or won't start.
Remove and download the update again
If you still can't install the latest version of iOS or iPadOS, try downloading the update again:
If you don't see the update in the list of apps or if the issue happens again, you need to update your device with your computer:
Learn how to use recovery mode if your computer doesn't recognize your device or your screen is stuck on the Apple logo for several minutes without a progress bar."
We hope this helps.
Cheers!
tried installing IOS 16 and it stayed frozen on the screen, now my phone can't updateI