My card under contacts app is not saving

I am using Iphone 13 and updated to IOS 16. After the recent update i am not able save details in MY Card under Contacts app. Every time i update it is creating a new contact.


I tried restarting the device. No Luck.


Anyone please help me out.


Thankyou.

iPhone 13, iOS 16

Posted on Sep 17, 2022 6:53 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2022 8:46 AM

Welcome sree9795,


We understand you're having issues updating 'My Card' on your iPhone 13 with iOS 16. We'll do our best to assist with this.


It sounds like you've restarted the iPhone, but it has not resolved this issue with My Card. In this case, try out the following steps:


  1. Close the Contacts and Phone apps: Close an app on your iPhone or iPod touch - Apple Support
  2. Restart your iPhone - Apple Support
  3. Go to the Contacts app > My Card, are you able to update the information now?


In case the issue continues to occur, are you able to update other contacts successfully? Are you using iCloud Contacts? Can you edit the contact on the iCloud website: Sign in to iCloud


Hoping to hear how it goes, take care.

3 replies
Question marked as Top-ranking reply

Sep 21, 2022 8:46 AM in response to sree9795

Welcome sree9795,


We understand you're having issues updating 'My Card' on your iPhone 13 with iOS 16. We'll do our best to assist with this.


It sounds like you've restarted the iPhone, but it has not resolved this issue with My Card. In this case, try out the following steps:


  1. Close the Contacts and Phone apps: Close an app on your iPhone or iPod touch - Apple Support
  2. Restart your iPhone - Apple Support
  3. Go to the Contacts app > My Card, are you able to update the information now?


In case the issue continues to occur, are you able to update other contacts successfully? Are you using iCloud Contacts? Can you edit the contact on the iCloud website: Sign in to iCloud


Hoping to hear how it goes, take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My card under contacts app is not saving

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.