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iPhone desactive, iTunes connection impossible

hello I can't connect to iTunes and my iPhone is disconnected

iPhone X, iOS 14

Posted on Sep 18, 2022 8:16 AM

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Question marked as Top-ranking reply

Posted on Sep 18, 2022 8:20 AM

If your iPhone is disabled, you need to use a computer with iTunes (Windows) or Finder (Mac Catalina or higher) to restore the phone by following the directions in this link --> If you forgot your iPhone passcode - Apple Support


If you don't have a computer, you'll need to borrow friends computer or visit an Apple Store and use one of their computers.


1 reply
Question marked as Top-ranking reply

Sep 18, 2022 8:20 AM in response to clea366

If your iPhone is disabled, you need to use a computer with iTunes (Windows) or Finder (Mac Catalina or higher) to restore the phone by following the directions in this link --> If you forgot your iPhone passcode - Apple Support


If you don't have a computer, you'll need to borrow friends computer or visit an Apple Store and use one of their computers.


iPhone desactive, iTunes connection impossible

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