Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My wife IPHONE

My wife has lost her phone, and can’t remember her Apple password.

her phone I completely Dead.


can you advise the best way to Find Her Phone.

Thanks

Posted on Sep 18, 2022 11:39 AM

Reply
Question marked as Best reply

Posted on Sep 18, 2022 12:17 PM

If she forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if she can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If she has 2 Factor Authentication enabled, if she can't recover the password using the steps above, she will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer her questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *

1 reply
Question marked as Best reply

Sep 18, 2022 12:17 PM in response to Kevin-1888

If she forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if she can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If she has 2 Factor Authentication enabled, if she can't recover the password using the steps above, she will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer her questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *

My wife IPHONE

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.