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Can't add US transit card - only Chinese cards show up as options.

Trying to add a watma transit card to the wallet on my iPhone (connected to iCloud and updated to the latest iOS). When I choose to add a transit card a bunch of Chinese transit cards appear, as if the phone thinks I'm in China. Location is set to the US.

iPhone 6 Plus

Posted on Sep 18, 2022 6:10 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2022 9:57 AM

Hey adriano292,


Are you using SmarTrip with your WMATA transit card? Make sure you’re following the steps in this link to to add new SmarTrip cards to Wallet:


SmarTrip on iPhone & Apple Watch | WMATA


If the issues continue, you’ll want to reach out to Apple Support at the following link to look further into this with you:


Contact Apple Support


Take care.

3 replies
Question marked as Top-ranking reply

Sep 22, 2022 9:57 AM in response to adriano292

Hey adriano292,


Are you using SmarTrip with your WMATA transit card? Make sure you’re following the steps in this link to to add new SmarTrip cards to Wallet:


SmarTrip on iPhone & Apple Watch | WMATA


If the issues continue, you’ll want to reach out to Apple Support at the following link to look further into this with you:


Contact Apple Support


Take care.

Can't add US transit card - only Chinese cards show up as options.

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