You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Locked out of MacBook

i am locked out of my laptop. I can’t figure out the lost pin #.


[Re-Titled by Moderator]

MacBook Pro 13″, macOS 10.15

Posted on Sep 18, 2022 8:40 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2022 10:22 PM

If you are referring to the following screen:



Then you need to enter the PIN that you set up in Find My when you remotely locked this notebook.


If you can't remember that passcode, you have three options:

  • Sign in to iCloud.com/find, then select your Mac from the Devices menu. Select Unlock and follow the steps to verify your identity.
  • Unlock your Mac from your iPhone, iPad, iPod touch, or Apple Watch using your device passcode.
  • Take your Mac to an Apple Authorized Service Provider along with your proof of purchase.


Ref: If your Mac is lost or stolen - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 18, 2022 10:22 PM in response to zee104

If you are referring to the following screen:



Then you need to enter the PIN that you set up in Find My when you remotely locked this notebook.


If you can't remember that passcode, you have three options:

  • Sign in to iCloud.com/find, then select your Mac from the Devices menu. Select Unlock and follow the steps to verify your identity.
  • Unlock your Mac from your iPhone, iPad, iPod touch, or Apple Watch using your device passcode.
  • Take your Mac to an Apple Authorized Service Provider along with your proof of purchase.


Ref: If your Mac is lost or stolen - Apple Support

Locked out of MacBook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.