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Someone else locked the computer — I don’t know the pin?

How do I get the pin for my IMac that was locked by my friend in accident?

Posted on Jul 18, 2023 2:58 PM

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Question marked as Top-ranking reply

Posted on Jul 18, 2023 3:01 PM

Is your Mac at the login window? Please see this link and follow the instructions provided


https://support.apple.com/en-us/HT202860


Is your computer starting up to a screen with a lock on it? The Mac is firmware password protected Follow these steps to remove the firmware password


  1. Start up from macOS Recovery. During startup, you will be prompted to enter the firmware password.
  2. When the utilities window appears, click Utilities in the menu bar, then choose Startup Security Utility or Firmware Password Utility.
  3. Click Turn Off Firmware Password.
  4. Enter the firmware password again when prompted.
  5. Quit the utility, then choose Apple menu  > Restart.



1 reply
Question marked as Top-ranking reply

Jul 18, 2023 3:01 PM in response to Kb2k21

Is your Mac at the login window? Please see this link and follow the instructions provided


https://support.apple.com/en-us/HT202860


Is your computer starting up to a screen with a lock on it? The Mac is firmware password protected Follow these steps to remove the firmware password


  1. Start up from macOS Recovery. During startup, you will be prompted to enter the firmware password.
  2. When the utilities window appears, click Utilities in the menu bar, then choose Startup Security Utility or Firmware Password Utility.
  3. Click Turn Off Firmware Password.
  4. Enter the firmware password again when prompted.
  5. Quit the utility, then choose Apple menu  > Restart.



Someone else locked the computer — I don’t know the pin?

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