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MacBook Pro 2019 Camera Not Connected

After I updated my MacBook Pro 2019 for the first time since owning the computer to the macOSMonterey 12.6 software every time I try to use my camera there is "No Connected Camera Detected". I have tried everything.

restarted the computer multiple times
Privacy setting are not affecting the usage
ScreenTime is not affecting the usage
SCM reset
Sudokill all assistant
Put the computer into safe mode
Ran a diagnostic test that came back with no hardware issues (reference code: ADP000)
NVRAM reset
Command R reset
Reinstalled macOS
Completely wiped the computer to factory reset mode

The built in laptop camera is still not connected. If anyone has any suggestions please let me know.

Posted on Sep 18, 2022 10:51 PM

Best reply

kaz-k

Level 8

49,200 points

Posted on Sep 19, 2022 2:40 AM

Hi,

You'd better take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there.

Genius Bar Reservation and Apple Support Options - Apple

Find Locations - Apple

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MacBook Pro 2019 Camera Not Connected

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