iphone frozen and wont shut off
My iphone just randomly froze today on the screen and everytime i try to reset it it refuses to work. It will not shut off even when i use the volume and the power button. nothing is working
iPhone 11
Question marked as
Hi adrianamazzone
Welcome to the Apple Community.
Wondering what you were doing just before the iPhone froze.
(It may be just the app that is frozen ? If so, try quitting that app.)
How to: Quit and reopen an app on iPhone – Apple Support
or
If needed:
If your iPhone won't turn on or is frozen – Apple Support
or
The iPhone Support team have a "Get support" link at the bottom of their website (link below)
iPhone - Official Apple Support
All the best :-)