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My iphone12 will not turn off

My iPhone 12 will not turn off and apps are frozen. Unable to do a hard reset



iPhone 12 Pro, iOS 15

Posted on Sep 19, 2022 9:09 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2022 9:13 AM

Do this exactly as described

Force restart iPhone – Apple Support (UK)


If no help the ultimate solution is

If you can't update or restore your iPhone or iPod touch – Apple Support (UK)

but you will need to restore from your last backup

1 reply

My iphone12 will not turn off

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