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Level 1

4 points

My iphone12 will not turn off

My iPhone 12 will not turn off and apps are frozen. Unable to do a hard reset

iPhone 12 Pro, iOS 15

Posted on Sep 19, 2022 9:09 AM

Top-ranking reply

Level 10

91,341 points

Posted on Sep 19, 2022 9:13 AM

Do this exactly as described

If no help the ultimate solution is

but you will need to restore from your last backup

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