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Update from 12.4.1 to iOS 16 repeatedly fails.

Apple refuses to update my iOS 12.4.1 wirelessly, so downloaded iTunes to my laptop, tethered my phone as instructed and repeated updates FAIL. Cannot use new apps without iOS 16 and phone will not upgrade. WHAT am I doing wrong???

Posted on Sep 19, 2022 10:40 PM

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Posted on Sep 19, 2022 10:42 PM

These are the iOS options based on iPhone Model --> You need to Identify your iPhone model - Apple Support

  • iOS 15.7 —> 6S / 6S Plus, SE (1st Gen), 7 / 7 Plus,
  • iOS 15.7 or iOS 16 --> SE (2nd and 3rd Gen), 8 / 8 Plus, X, XR, XS /XS Max, 11,11 Pro /11 Pro Max, iPhone 12, 12 Mini, 12 Pro, 12 Pro max, iPhone 13, 13 Mini, 13 Pro, 13 Pro Max, 14, 14 Plus, 14 Pro and 14 Pro Max
  • iOS 12.5.6 —> Final release supported on iPhone 5S, iPhone 6/6 Plus, 

Learn how to--> Update your iPhone, iPad, or iPod touch - Apple Support


6 replies
Question marked as Best reply

Sep 19, 2022 10:42 PM in response to Pamcha1

These are the iOS options based on iPhone Model --> You need to Identify your iPhone model - Apple Support

  • iOS 15.7 —> 6S / 6S Plus, SE (1st Gen), 7 / 7 Plus,
  • iOS 15.7 or iOS 16 --> SE (2nd and 3rd Gen), 8 / 8 Plus, X, XR, XS /XS Max, 11,11 Pro /11 Pro Max, iPhone 12, 12 Mini, 12 Pro, 12 Pro max, iPhone 13, 13 Mini, 13 Pro, 13 Pro Max, 14, 14 Plus, 14 Pro and 14 Pro Max
  • iOS 12.5.6 —> Final release supported on iPhone 5S, iPhone 6/6 Plus, 

Learn how to--> Update your iPhone, iPad, or iPod touch - Apple Support


Sep 19, 2022 10:41 PM in response to Pamcha1

You may get better and prompt responses if you may kindly provide the iPhone Model that you have and the iOS version if it is known to you and re-post.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.


Update from 12.4.1 to iOS 16 repeatedly fails.

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