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Face ID is broken

Face ID is disabled due to spilling a solution onmy phone, please help me how to fix it

iPhone XS

Posted on Sep 20, 2022 6:11 AM

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Question marked as Best reply

Posted on Sep 20, 2022 6:14 AM

See this support article:--> If Face ID isn't working on your iPhone or iPad Pro - Apple Support

and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If, after performing all the steps provided in the above support articles, the issue persists, contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple - Find Locations - Location Selector. After checking it out, they'll give you all the available options.


Regards

Giulio

2 replies
Question marked as Best reply

Sep 20, 2022 6:14 AM in response to peyman50

See this support article:--> If Face ID isn't working on your iPhone or iPad Pro - Apple Support

and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If, after performing all the steps provided in the above support articles, the issue persists, contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple - Find Locations - Location Selector. After checking it out, they'll give you all the available options.


Regards

Giulio

Face ID is broken

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