My Apple Pencil don’t work because the pencil fell down

If dropped onto a hard surface, especially if dropped onto the tip of your Apple Pencil, the transducer element (that sits immediately under the replaceable tip) may have suffered damage from the impact.

If the metal transducer element is intact, you can try replacing the tip - ensuring that the replacement is screwed snugly into position; you should see a tiny gap, of about the thickness of a sheet of paper, between the tip and pencil body.

If replacing the pencil tip does not resolve this issue, or the tip is not correctly positioned in relation to the pencil body when fitted, then your Pencil is likely to have suffered irreparable damage.

A damaged Pencil is sealed for life - and cannot be repaired. If damaged, the only remedy is replacement.

While the standard AppleCare limited warranty does not cover accidental damage, if you have purchased the optional AppleCare+ cover for iPad at the same time as purchasing your ApplePencil, AppleCare+ coverage extends to providing cover for your Pencil - including accidental damage.