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Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
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Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
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It just started happening out of the blue. I go to check my messages, and instead of showing me my messages like it always does, it opens a brand a New Message that isn't addressed to anyone in particular. I have to hit "Cancel" to view messages. Not the end of the world, but super annoying. I restarted my iPhone and it still does it.
iPhone 13, iOS 16
Hi ItsAndres,
Try the steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won't open - Apple Support
1) Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2) Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3) Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4) Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
We're recommending the steps above because they can help troubleshoot the issues you're experiencing with the Messages app on your iPhone.
If you're still experiencing the same issue, reach out to the community for more help.
Thanks for using the Apple Support Communities.
Cheers!
Hi ItsAndres,
Try the steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won't open - Apple Support
1) Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2) Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3) Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4) Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
We're recommending the steps above because they can help troubleshoot the issues you're experiencing with the Messages app on your iPhone.
If you're still experiencing the same issue, reach out to the community for more help.
Thanks for using the Apple Support Communities.
Cheers!
iMessage keep opening new message when I tap icon
