MESSAGES BEING SILENCED WHEN I DONT HAVE THEM SILENCED

Hello,


Whenever I text someone, it notifies them that I have my messages silenced, when in fact I do not. I have turned off the focus, and DND schedule. Then I restarted the phone, nut it still does this. How can this be fixed?

iPhone 12 Pro Max, iOS 16

Posted on Sep 20, 2022 11:27 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2022 10:08 AM

Hi AFRISINA-RAINER,


To help troubleshoot, let's have you take the following steps:


1) Ensure your iPhone is updated to iOS 16.0.2: Update your iPhone or iPad - Apple Support

2) Tap Settings > Focus

3) Turn ‘Share Across Devices’ to On if it is currently off.

4) Turn on one of the default Focus states, such as Do Not Disturb

5) Wait a few seconds, then turn that Focus state off

6) Check with the recipient to see if the message is still displayed.


If the issue continues, take those steps with each other device you own.


Reach out to Apple Support directly if the behavior persists: Contact Apple for support and service - Apple Support


Kind regards.

1 reply
Question marked as Top-ranking reply

Sep 24, 2022 10:08 AM in response to AFRISINA-RAINER

Hi AFRISINA-RAINER,


To help troubleshoot, let's have you take the following steps:


1) Ensure your iPhone is updated to iOS 16.0.2: Update your iPhone or iPad - Apple Support

2) Tap Settings > Focus

3) Turn ‘Share Across Devices’ to On if it is currently off.

4) Turn on one of the default Focus states, such as Do Not Disturb

5) Wait a few seconds, then turn that Focus state off

6) Check with the recipient to see if the message is still displayed.


If the issue continues, take those steps with each other device you own.


Reach out to Apple Support directly if the behavior persists: Contact Apple for support and service - Apple Support


Kind regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MESSAGES BEING SILENCED WHEN I DONT HAVE THEM SILENCED

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.