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to Many attempts to guess parental pass code has caused us to get locked out of restoring the phone. Forgot passcode isn’t working to allow us remove the controls and reset phone to prior to restrictions. What other options are there to put it back to normal.
Thank you for for any assistance we can get on this.
iPhone 13 Mini
If you can't remember a restrictions passcode that you set on a previous version of iOS, or you forgot your Screen Time passcode, then you need to erase your device, then set it up as a new device to ➔How to remove the passcode. Restoring your device from a backup won't remove your passcode UNLESS your backup was created BEFORE the screen time passcode was created.
If you have updated to 15.x then follow these instructions ➔ If you forgot your Screen Time passcode - Apple Support
Axel F.
If you can't remember a restrictions passcode that you set on a previous version of iOS, or you forgot your Screen Time passcode, then you need to erase your device, then set it up as a new device to ➔How to remove the passcode. Restoring your device from a backup won't remove your passcode UNLESS your backup was created BEFORE the screen time passcode was created.
If you have updated to 15.x then follow these instructions ➔ If you forgot your Screen Time passcode - Apple Support
Axel F.
Locked out parental passcode
