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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
The volume and power button stopped working on the 4K Apple TV remote. I was able to pair the remote with the Apple TV and the power is now working but the volume is not working. When I click up or down on the volume, the light on the Apple TV does blink.'
Battery is at 96% and tvOS is 15.6
Apple TV 4K, tvOS 15
Did you also try to restart just the remote, as detailed in: If your Apple TV remote isn't working - Apple Support
Did you also try to restart just the remote, as detailed in: If your Apple TV remote isn't working - Apple Support
This worked for me! After the volume "down/home button held down for 5 seconds" (or more), the Apple TV 4K asked if I wanted to program something to control volume (which I already had done previously) and I clicked on no and backed out of the command. Voila, the volume and mute started working again. Brilliant.
Yes, this did not remedy the issue
I also noticed that the mute button doesn’t work
If the issue persists and you still need help, then contact Apple Support.
Volume and power button stopped working on 4K Apple TV remote
