How to do iPhone warranty claim in srilanka?

I have 13pro 1tb phone(repair and service warranty 2022.12.02). It was updated ios16 complete updated and restart was appear yellow screen. How can I fix in county of srilanka. I need to help Apple community.

iPhone 13 Pro, iOS 16

Posted on Sep 20, 2022 8:42 PM

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Question marked as Top-ranking reply

Posted on Sep 20, 2022 9:18 PM

Sorry, but Apple does not support either sales or support in Sri Lanka. You will need to locate a local repair service in your area for further assistance with this matter.


Where did you purchase this iPhone and did you get AppleCare+ along with it?

7 replies

Sep 20, 2022 10:14 PM in response to cm210

If you purchased this iPhone in South Korea from an Apple Store, you will need to travel back in order to get the phone serviced. Apple does not provide international warranties on their iPhones.


On the other hand, if you purchased this phone from a third-party, regardless of where you got it from, you will need to contact them on how to get it serviced. There is nothing anyone here (we are not Apple employees) can do to assist you with this.

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How to do iPhone warranty claim in srilanka?

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