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Level 1

4 points

I am unable to see the Touch ID and Passcode in Settings. Can someone please help me with this.

I am unable to see the Touch ID and Passcode option in Settings. Can someone please help me with this.

Posted on Sep 21, 2022 7:28 AM

Top-ranking reply

Level 10

208,590 points

Posted on Sep 21, 2022 7:40 AM

On what iphone model? with what iOS version?

If it runs iOS 12 or later, check:

Settings>ScreenTime>Content & Privacy Restrictions>Passcode Changes... it must be set to "Allow". When done, restart your iPhone.

Regards

Giulio

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