Trackpad and Keyboard not working.
My macbook’s keyboard and trackpad doesn’t work after closing and opening its lid. I tried from restarting it to all the way up to reinstalling macos. Is there any way fixing it?
MacBook Air 13″, macOS 13.0
Apple Intelligence is now available on iPhone, iPad, and Mac!
📢 Newsroom Update
Apple introduces M4 Pro and M4 Max. Learn more >
Apple introduces M4 Pro and M4 Max. Learn more >
My macbook’s keyboard and trackpad doesn’t work after closing and opening its lid. I tried from restarting it to all the way up to reinstalling macos. Is there any way fixing it?
MacBook Air 13″, macOS 13.0
Usually on a Mac if both the Keyboard and Trackpad fail at the same time it indicates a hardware issue which will need to be repaired.
FYI, it is always best to provide the exact model of the device when asking for assistance since each model may have its issues. You can get the exact model by clicking the Apple menu and selecting "About This Mac", or by entering the system serial number here:
Check Your Service and Support Coverage - Apple Support
In the mean time you can try using a USB mouse & keyboard.
Usually on a Mac if both the Keyboard and Trackpad fail at the same time it indicates a hardware issue which will need to be repaired.
FYI, it is always best to provide the exact model of the device when asking for assistance since each model may have its issues. You can get the exact model by clicking the Apple menu and selecting "About This Mac", or by entering the system serial number here:
Check Your Service and Support Coverage - Apple Support
In the mean time you can try using a USB mouse & keyboard.
It’s a M1 Macbook Air. I bought it 5 months ago.And yes it works with Bluetooth keyboard and mouse. So should I talk to apple care?
Yes, as it is most likely a hardware issue.
Trackpad and Keyboard not working.