Purchase Failure in Mobile legends

please help me or if you have any information how I will fix my Purchase failure in Mobile legends

iPhone 14 Pro Max, iOS 16

Posted on Sep 21, 2022 8:45 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2022 3:02 PM

Hey there, Donalyn23,


If you are unable to make an in-app purchase, we would recommend following the guidance in If your payment method is declined in the App Store or iTunes Store - Apple Support, which helps you troubleshoot a declined payment. The steps below are taken from this resource:


If a payment method can’t be charged
1. Use your device to check your payment information. You might see red text that explains why the payment method can't be charged.
2. If your card was declined, add a new payment method or update your payment information. You can add multiple payment methods to your Apple ID.
3. Your payment method will be charged for the unpaid balance. Then you can make other purchases and update your apps, including free apps.
4. If you use Family Sharing and Purchase Sharing is turned on, the family organizer must update their billing information or add a new payment method. If you're not the family organizer, you can't change the payment method.
See which payment methods are accepted in your country or region.


If you still are unable to make the purchase, you'll want to speak with Apple Support directly. They'll have access to the necessary tools and resources to help thoroughly investigate billing issues. They are available here: Get Support.


Have a wonderful day.

1 reply
Question marked as Top-ranking reply

Sep 24, 2022 3:02 PM in response to Donalyn24

Hey there, Donalyn23,


If you are unable to make an in-app purchase, we would recommend following the guidance in If your payment method is declined in the App Store or iTunes Store - Apple Support, which helps you troubleshoot a declined payment. The steps below are taken from this resource:


If a payment method can’t be charged
1. Use your device to check your payment information. You might see red text that explains why the payment method can't be charged.
2. If your card was declined, add a new payment method or update your payment information. You can add multiple payment methods to your Apple ID.
3. Your payment method will be charged for the unpaid balance. Then you can make other purchases and update your apps, including free apps.
4. If you use Family Sharing and Purchase Sharing is turned on, the family organizer must update their billing information or add a new payment method. If you're not the family organizer, you can't change the payment method.
See which payment methods are accepted in your country or region.


If you still are unable to make the purchase, you'll want to speak with Apple Support directly. They'll have access to the necessary tools and resources to help thoroughly investigate billing issues. They are available here: Get Support.


Have a wonderful day.

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Purchase Failure in Mobile legends

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