The generic settings for sounds and haptics don’t work during exercise. Phone calls are loud OK.

heinrichfromrichardson,

Thanks for keeping us updated. If the above resource was unable to assist with the issue, we would recommend reaching out to Apple Accessibility Support at this link here: How to contact Apple for accessibility support - Apple Support

We hope that's able to help.

Have a great day!

Hi heinrichfromrichardson,

You are going to want to try changing the settings for sound that will work best with the hearing aids you use. Take a look at the link below for some of the settings you can test.

• Use hearing devices with iPhone - Apple Support

If none of those seem to work out for you, then we recommend going to Accessibility - Hearing - Apple for more details. Apple also has a dedicated Accessibility team to help.

Take care!

Hi Henry,

You're very welcome! We'll be here if you need us again.

Cheers.