I need help with my sound

Hi MarioD3451,

Start by checking the "What you need" section of this article to make sure your devices meet the requirements to use spatial audio: Listen with spatial audio for AirPods and Beats - Apple Support

If everything checks out, follow the steps in the article to turn on spatial audio for the device you're using. If it's an iPhone, here are the steps.

Turn on spatial audio on your iPhone or iPad

1. Make sure that you're wearing your AirPods Pro (1st or 2nd generation), AirPods Max, AirPods (3rd generation), or Beats Fit Pro, and that they're connected to your iPhone or iPad.

2. Open Control Center on your iPhone or on your iPad.

3. Touch and hold the volume control to turn on spatial audio while you're playing multichannel content or Spatialize Stereo while you're playing two-channel stereo content. This also shows you the status icons.

4. When you turn on spatial audio with head tracking, audio adjusts based on your head movement. To turn on spatial audio and dynamic head tracking, tap Head Tracked. To turn on spatial audio only, tap Fixed. To turn off spatial audio and dynamic head tracking, tap Off.

You may find this information helpful as well: About Spatial Audio with Dolby Atmos in Apple Music - Apple Support

If you need more help, reply with the answers to these questions:

• What happens when you try to use spatial audio?
• Do you notice an issue with specific songs?
• If you see an error message, what does it say?

Best regards.